Several states have deregulated the utility industry and the number continues to increase. The desired goal of deregulation is to increase competition and ideally reduce utility rates. These changes have brought many new providers into the industry as well as reorganizing the tenured companies. While these changes may be beneficial there has been an increase in billing errors. This problem should improve as the new providers become established and we get familiar with the changes brought on by deregulation. During this transition period it is critical to seek professional assistance to insure you are being billed correctly.